MCFI Commercial Services Services Satisfaction Survey

MCFI Commercial Services is interested in learning your opinion about the quality of services offered. There are no right or wrong answers. Your confidential responses will be used to make improvements in MCFI Commercial Services.

For each of the following statements, please mark the box that best matches how you feel.

		Strongly Agree	Agree	Disagree*	Strongly Disagree *
MCFI Commercial Services staff is courteous when I have questions or need help.
Product deliveries are made as scheduled.
The product was completed per the purchase order.
If necessary, corrective action was implemented to my satisfaction.
Overall, the MCFI Commercial Services staff responds quickly to my needs.
Overall, I am very satisfied with the services of MCFI Commercial Services.
*If you have answered "Disagree" or "Strongly Disagree" to any of the items above, please provide detailed comments that can be used to improve MCFI Commercial Services performance in those areas:
What do you like best about working with MCFI Commercial Services?
Additional comments and suggestions are encouraged:
Please check the most appropriate box:
	On average, how often do you contact MCFI Commercial Services?
	Never       Daily        Weekly         Monthly         Quarterly        Yearly
If you would like to be contacted by MCFI Commercial Services regarding this survey, please list your name, phone number or e-mail  address here: